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New May 11, 2025
The problem with good design
Last week I ran a Form Design Mastery live call with the UX team at Multiverse. Various members of the team shared their designs for me to review. Here I’ll show you Jamie’s redesign because it shows...
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New Mar 16, 2025
A confession
Last Friday I received a message from Crystal, an accessibility engineer: As you probably gleaned from my post I am building my contact page right now for my development agency. […] ​ I have actually...
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New Mar 9, 2025
TireRack’s clever, conversion-boosting UX
Last week I saw this post on LinkedIn: I saw a clever conversion-boosting tactic on TireRack. It’s a perfect example of what happens when a marketer obsessively refines one small part of the buying...
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New Mar 2, 2025
“I’m not a designer but...”
Last week I posted a UX challenge on LinkedIn. I received 177 responses from senior designers and content designers. But the best response came from Joyce, a self-proclaimed non designer....