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New Jul 2, 2026
Overlooking the obvious
A user interview with a friend reveals an obviously missing piece of...
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New Jun 8, 2026
Remembering to have fun
After finding myself low on steam, I shift gears to another project to recharge my creativity while listening to a friend’s advice to have...
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New May 17, 2026
Establishing a weekly user interview routine
For the first time in years, I start performing user interviews again, and remember how valuable they can...
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New Apr 29, 2026
Building for myself and delighting others
After building a feature I’ve always wanted, I hear from users that they’ve always wanted it, too—they just didn’t think to ask for...
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New Apr 11, 2026
Eating my own dogfood again
Now that I’m freelancing full-time, and using Cushion again, I’ve fallen in love with it all over again, but I also feel every rough...