• New May 17, 2026

  Establishing a weekly user interview routine

  For the first time in years, I start performing user interviews again, and remember how valuable they can...

• New Apr 29, 2026

  Building for myself and delighting others

  After building a feature I’ve always wanted, I hear from users that they’ve always wanted it, too—they just didn’t think to ask for...

• New Apr 11, 2026

  Eating my own dogfood again

  Now that I’m freelancing full-time, and using Cushion again, I’ve fallen in love with it all over again, but I also feel every rough...

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