Twilio BlogMulti Author Blogsread at source
How to build an AI agent that checks order status and processes refunds
Build an AI agent that checks order status and issues refunds via API, with identity verification, policy guardrails, and human escalation.
Twilio BlogMulti Author Blogsread at source
How to automate call summaries, sentiment, and CRM updates
Learn how to transcribe support calls, extract summaries and sentiment, and update customer profiles and your CRM automatically.
Twilio BlogMulti Author Blogsread at source
5 ways to evaluate a customer engagement platform
You already know the demo is going to work, but these additional checks come from CIOs and CTOs who ran the evaluation and now live with the outcome.
Twilio BlogMulti Author Blogsread at source
9 top conversational AI platforms in 2026
Learn about the top conversational AI platforms in 2026, including infrastructure, enterprise, open source, and agentic options. See what fits your stack.
Twilio BlogMulti Author Blogsread at source
How to handle token limits in long AI support conversations
Long support conversations outgrow an LLM's context window. Learn 4 ways to manage token limits and how to handle context across conversations with Twilio.
Twilio BlogMulti Author Blogsread at source
How to Detect SIM Swaps in Rust With Twilio's Lookup API
In this tutorial, you'll learn how to integrate SIM swap detection into your Rust applications.
Twilio BlogMulti Author Blogsread at source
What is an email blast? (how to do it right)
An email blast sends one email to a large list at once. Learn how to send one that reaches the inbox, plus tips and examples.
Twilio BlogMulti Author Blogsread at source
19 best email fonts that won't let you down in 2026
19 best email fonts for 2026: email-safe classics, web fonts with fallbacks, and top picks for signatures, newsletters, and Gmail.”
Twilio BlogMulti Author Blogsread at source
How to modernize CX without ripping and replacing your stack
See how real-life CIOs and CTOs modernize customer engagement while keeping their existing systems.
Twilio BlogMulti Author Blogsread at source
How to Build a Voice AI Agent with OpenAI's GPT-Live, Twilio Agent Connect, and TypeScript
Build inbound and outbound voice AI assistants that can handle tool calls using TypeScript, Twilio Agent Connect, and OpenAI's GPT-Live.
Twilio BlogMulti Author Blogsread at source
What is agentic identity? Securing AI agents in 2026
Discover what agentic identity is in 2026. Learn how AI agent identity and governance secure autonomous systems across channels while building customer trust.
Twilio BlogMulti Author Blogsread at source
Twilio Video Media SDK Powers Smarter Customer Engagement
Unlock the future of customer engagement with the Twilio Video Media SDK, now Public Beta. Seamlessly combine live video data, AI, and secure, connected experiences.
Twilio BlogMulti Author Blogsread at source
How to Retrieve a Phone Number's SMS Pumping Score in Rust
In this tutorial, you'll learn how to retrieve a phone number's SMS Pumping Risk Score — along with other helpful information — in Rust.
Twilio BlogMulti Author Blogsread at source
Cyber Week Readiness: A Developer's Guide to Scalable Comms
Learn how to scale your SMS, voice, and email infrastructure for Cyber Week — covering API optimization, fault tolerance, and real-time deliverability.
Twilio BlogMulti Author Blogsread at source
Now in GA: Power Live Conversations with Segment Conversation Memory Integration
Eliminate agent cold starts with Segment Conversation Memory Integration. Sync customer profiles into live channels for real-time, context-aware AI interactions.
Twilio BlogMulti Author Blogsread at source
Building a Multi-Channel AI Agent with Twilio Conversations and eve
Learn how to build a multi-channel AI agent with Vercel's eve and Twilio Conversations. Unify SMS and WhatsApp into one thread, give your agent long-term customer memory with Twilio Memory Store, and swap the LLM with one line of TypeScript.
Twilio BlogMulti Author Blogsread at source
[Webinar] Master automated journeys
Move beyond unwanted communications. Drive immediate ROI and hyper-relevant marketing.
Twilio BlogMulti Author Blogsread at source
September 2026 Fraud Update: Phishing Trends, Third-party Safety and Latest Releases
Discover Q3 2026 fraud trends. Detect the latest phishing tactics, secure third-party credentials, and learn about Twilio's new OAuth 2.0 and IP ACL security tools.
Twilio BlogMulti Author Blogsread at source
Unified Customer Communications: Twilio Voice, SMS, and WhatsApp meet Salesforce
Unify Twilio Voice, SMS, and WhatsApp directly in Salesforce with the new Partner Contact Center Integration. Eliminate the tab-swapping now.
Twilio BlogMulti Author Blogsread at source
Avoid Sending SMS to Landlines in PHP with Twilio's Lookup v2 API
In this tutorial you'll learn how to filter out landlines (and other non-mobile numbers) in PHP using the power of Twilio's Lookup v2 API.