Krystal Smith-Moore, Engineering Manager at Spotify, shares her journey from a non-traditional background to management, and how it informs her empathetic leadership approach. Krystal emphasizes the significance of self-awareness, seeking support, and aligning personal values with management roles. By ensuring our values align with the company's mission and culture, we can create a more fulfilling leadership experience.
Krystal stresses the need for self-care, setting boundaries to prevent burnout, and recognizing when it's time to recharge. By prioritizing self-care, leaders can maintain their energy and enthusiasm, leading to better decision-making and a more positive work environment. She also discusses the importance of empathy, continuous learning, and creating psychologically safe workplaces where employees feel comfortable expressing their ideas and concerns.
By aligning personal values with management roles, prioritizing self-care, and fostering a psychologically safe workplace, leaders can create a positive and impactful experience for themselves and their teams.